What personal data is collected?

Registration details such as name, email and date of birth, payment information for transactions, and usage data including device and gameplay activity. Cookies record preferences during a session.

Is my data shared with third parties?

Data may be shared with payment processors, game providers and regulatory authorities where required. Sharing is limited to what each function needs, and data is not sold to unrelated parties.

How can I access my data?

Under the Australian Privacy Act 1988, players can request access to the information held about them by contacting the support team through live chat or email.

How is my data protected?

The platform uses 128-bit SSL encryption for data in transit and access controls for stored information. Strong passwords are encouraged to further protect accounts.

How do I raise a data concern?

Data concerns go through 24/7 live chat or email. Unresolved complaints can be escalated to the Office of the Australian Information Commissioner.

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Table of contents

This page outlines how an online casino such as FairGo Casino typically handles the personal data of Australian players. As a platform serving Australia, data practices align with the Australian Privacy Act 1988 and its Australian Privacy Principles, overseen by the Office of the Australian Information Commissioner. The text below is general and informational rather than a binding legal document.

📋 What Data Is Collected

Registration requires basic identifying information, including name, email address, date of birth and contact details. Payment data is captured when deposits and withdrawals are processed, and usage data such as device type, session activity and gameplay history is recorded during play. Cookies hold preferences and support site functionality. This information enables account creation, transaction handling and regulatory compliance.

🔐 How Data Is Used

Collected data supports account management, transaction processing and fraud prevention. Identity information underpins the KYC checks required under the Curacao licence and applicable anti-money-laundering rules. Usage data helps maintain and improve the platform, while marketing communications are sent only with consent. Data is retained for the period required by law and regulation.

Personal data may be shared with payment processors to settle transactions, with game providers to deliver the catalogue, and with regulatory authorities where reporting obligations apply under the Curacao licence. Sharing is limited to what each function requires, and third parties are expected to protect data under their own obligations. Data is not sold to unrelated parties.

🍪 Cookies And Tracking

The site uses session cookies to keep a player logged in during play, analytics cookies to understand usage in aggregate, and preference cookies to remember settings. Players can manage cookie behaviour through browser settings, though disabling some cookies may affect functionality such as staying signed in.

🛡️ Your Rights Under Australian Privacy Law

Under the Australian Privacy Act 1988, players hold several rights over their personal information:

Access to the data held about them.
Correction of inaccurate or outdated details.
The ability to raise a privacy complaint with the operator.
Recourse to the Office of the Australian Information Commissioner where a concern is unresolved.

These rights are exercised by contacting the support team with a clear request.

🔒 Data Security

The platform protects transmitted data with 128-bit SSL encryption and applies access controls to limit who can view stored information. These measures reduce the risk of unauthorised access in transit and storage. No system is wholly immune, so players are encouraged to use strong, unique passwords and keep login details private.

🎧 Contact And Complaints

Privacy questions and data requests are directed to the support team through live chat or email, available 24/7. Where a complaint remains unresolved, Australian players may escalate the matter to the Office of the Australian Information Commissioner as the supervisory authority.

📊 Conclusion

FairGo Casino handles personal data in line with the Australian Privacy Act 1988, collecting only what account management, payments and compliance require. Players keep rights of access and correction, and the support team is the first contact for any data concern.